Job Location(s):
Australia
New South Wales - Cessnock
This role is only available to residents of Australia
or to those who hold valid working visas or permits
Reference: 2008/30
POSITION TITLE: GEOGRAPHIC INFORMATION SYSTEMS (GIS) OFFICER
DEPARTMENT: CORPORATE & REGULATORY SERVICES
SECTION: INFORMATION SYSTEMS
REPORTS TO: INFORMATION SYSTEMS MANAGER
DATE WRITTEN/REVISED: MAY 2008.
POSITION OBJECTIVE
To provide specialist technical advice in the development and maintenance of the geographic information system and work with and train system users to ensure effective and efficient use of the geographic information system.
PRIMARY DUTIES/RESPONSIBILITIES KEY RESULT AREAS
1. Ensure the effective operation and integrity of the geographic information system (Mapinfo). • Specialist advice on MapInfo is provided to end users to improve service levels and corporate knowledge and understanding of the land information system.
• The integrity of property information is constantly monitored and maintained between the geographic information system(Mapinfo) and the mainframe system (Authority).
• Requests are attended to within agreed service levels, whilst keeping the end user fully informed of progress.
• The integrity of the data for input into the Mapinfo system is maintained at all times to ensure accuracy.
• Users are educated to the appropriate levels in the Mapinfo system to ensure integrity of system and data is maintained.
PRIMARY DUTIES/RESPONSIBILITIES KEY RESULT AREAS
2. Co-ordinate the capture and maintenance of graphical and attribute data. • Ensures accuracy of data captured and entered by system users.
• Identifies areas for improvement in the system and liaises with users to increase outcomes from the land information system.
• Identifies training needs of users and develops training programmes as required.
3. Develop the land information systems to meet present and future organisational requirements. • Land information applications are investigated and developments/ improvements to the system identified and reported to Information Technology Co-ordinator.
• Agreed improvements to the land information systems are implemented in accordance with Council policy and procedure and within agreed time frames.
• Effective communication with end users of the geographic information system is maintained at all times to encourage feedback on the operation of the system and ensure customer/client focus is maintained and improved.
4. Provide assistance in the operation and use of the geographic information system and other relevant software applications. • Troubleshooting on specific applications is undertaken as required and within agreed service levels.
• End users are informed of progress of requests.
• Requests are monitored to determine if training is required for end users to improve use of appropriate software.
• Effective communication and feedback is maintained with customers/clients at all times.
PRIMARY DUTIES/RESPONSIBILITIES KEY RESULT AREAS
5. Develop or assist departments to develop corporate and departmental applications as required. • Client needs are clarified and appropriate application solution discussed.
• Applications are developed in consultation with end users and Information Technology Co-ordinator.
• Applications are installed with nominated end users within agreed time frames.
• Training needs of end users are identified and training programme is developed.
• End users are trained in the use of the application.
• Specialist advice on appropriate course of action is provided and may include referral to external providers.
• Systems are investigated to identify opportunities for development of new applications.
• Information is sought from end users, managers and Directors to identify current and future needs.
6. Work co-operatively with and provide backup to the Network Support Officer and other Information Technology staff to support users and develop applications. • Co-operative approach is maintained at all times.
• Specialist advice and assistance is provided as required.
• Consultation and feedback is maintained with all appropriate officers and end users at all times.
• Applications are developed in accordance with procedures and within required time frames.
7. Develop applications and/or extract data from Authority system as required. • Requirements of application are identified.
• Application is developed in consultation with end users and Information Technology Co-ordinator.
• Applications are installed with nominated end users within agreed time frames (if required).
• Training needs of end users are identified and training programme developed (if required).
• End users are trained in use of application (if required.
GENERAL DUTIES/RESPONSIBILITIES
1. Ensures client needs are served in a timely and efficient manner in respect of the range of services provided.
2. Undertakes relief of other Information Technology positions (as required and within the scope of skill and competency) when required for periods of planned leave.
3. Carries out such other tasks and responsibilities as may be required and assigned from time to time.
4. Promotes the public and corporate image of both the Council and Department in all business relations.
5. Promotes a climate of trust, Council loyalty and teamwork throughout the Section and Department.
6. Assists in the implementation of Council’s policies and decisions.
7. Complies with Council’s Code of Conduct, ensuring probity and ethical behaviour in all dealings.
8. Monitors work practices and procedures continually, with a view to improving service delivery, and ensuring they meet statutory and corporate Occupational Health & Safety requirements.
9. Supports client/supplier relationships across the Council to promote understanding within areas of responsibility.
PERSON SPECIFICATION
Essential Requirements
• Possess formal qualifications in Information Technology (or related field) to at least TAFE Certificate IV level.
• Sound knowledge in computerised geographic information systems (Mapinfo or equivalent)
• Demonstrated experience in GIS and writing applications.
• Demonstrated strong computer skills in Windows based applications.
• Demonstrated customer service skills.
• Demonstrated effective communication and interpersonal skills.
• Current Class C drivers license.
• Proven commitment to working within a team environment.
Desirable Requirements
• Experience in local government.
• Experience in LIC/DCDB data.
• Experience with networks.
• Experience in developing database applications in Microsoft Access and linking them to Mapinfo.
• Ability to work effectively with users in a proactive manner.
• Experience with Mapinfo third party software, Cadastral Mapper, DigiTools, EasiMaps.
• Experience in the use of a Digitiser.
• Tertiary qualifications in computer science, mapping, surveying or geography.
• Workplace Assessor certificate
• Network PC support
Additional Information
Salary: from $990.00 AUD up to $1,109.00 AUD per week
Position Type: Full Time, Employee
Required Education Level: Technical/Vocational
Relocation funds available
Job Starting Date: June 30, 2008
Job Closing Date: May 30, 2008
Study Assistance
Superannuation
CONTACT INFORMATION
Cessnock City Council
P O Box 152
Cessnock, 2325
New South Wales, Australia
Phone Number: (02)4993 4189
Fax Number: (02)4993 2500
anne.cooper@cessnock.nsw.gov.au
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